– We offer onsite COVID-19 PCR testing (nasal swab) and we can bill your insurance carrier *
– We offer onsite COVID-19 IgG/IgA antibodies (blood draw) and we can bill your insurance carrier *
– We offer onsite temperature check stations for your employees/staff
– We offer onsite drug screenings
– We offer onsite Respiratory Fit Testing (for hospitals)
In our 39 years of business, we have never had a salesperson. Why? All our business has been from client referrals and we continue to grow every year. Our goal has always been to be a wellness resource for our client’s and to only provide services that we are knowledgeable and proficient at onsite.
If we can help you with any of our nationwide onsite services….or you just want information on the different types of COVID tests, please contact us by clicking the button below
Frequently Asked Questions
Re: COVID-19 Screening Services
Q: What insurance carriers do you accept?
A: All of them. The law currently states a “no patient responsibility” so insurance carriers are required to pay for COVID-19 testing. We are using Quest labs for the specimen processing so they will be responsible for filing the test with each participants insurance carrier.
Q: What is the cost if an insurance carrier is out of network?
A: Currently the law states there is no “patient responsibility” with insurance carriers for COVID testing. So this applies to out of network carriers as well.
Q: What if a participant does not have insurance?
A: We can either have Quest send them a direct bill for $55.00/test (either nasal swab or antibodies) and they would be solely responsible for payment. Or we can bill the Employer/Client for the participant at our Quest price of $100.00/test (either nasal swab or antibodies).
Q: Will insurance carriers cover the cost if a participant has no current (or past symptoms) or a physician’s order?
A. Yes. Our account with Quest allows us to order tests under our Medical Provider. We currently do not need a physician’s order or the participant’s symptoms status to process the test with insurance carriers.
Q: Will insurance carriers still cover the cost if I need to repeat one of the COVID tests?
A: Yes. We have had no pushback from insurance carriers when filing multiple IgG antibodies tests per participant or multiple PCR nasal swab tests per participant.
Q: What is the difference between a PCR and an IgG COVID-19 test?
A: The PCR test uses a sample of mucus taken from the participant’s nose using a long swab. It looks for the genetic material of the coronavirus. The test uses a technology called PCR (polymerase chain reaction), which greatly amplifies the viral genetic material if it is present. That viral material is detectable when a person is actively infected and currently showing symptoms. The test will not identify someone who has recently been infected. And the nasal swabs can sometimes fail to pick up signs of an active infection thus causing a false negative.
The IgG test is a blood test. It looks for antibodies to the coronavirus. These antibodies generally arise 4-10 days after exposure or infection, so they are not used to diagnose people with current or active symptoms. Antibody/IgG tests identify people who have previously been infected with the coronavirus. They do not show whether a person is currently infected. This is primarily a good way to track the spread of the coronavirus through a population. There are some people that do not generate detectable IgG antibodies after infection, because of an underlying immune disorder, immunosuppression, or other reasons.
Testing for IgG, including people who have no current symptoms or are 10 days after COVID exposure or post-symptom onset, can play a critical role in the fight against COVID-19. IgG testing can be used to:
- Identification of COVID exposed persons with PCR-negative results, especially for patients who present late with a very low viral load below the detection limit of RT-PCR assays, or when lower respiratory tract sampling is not possible.
- Identify whether people have been exposed to COVID and have mounted an immune response.
- Assess how many people have been exposed to COVID in a population, by identifying individuals who have developed antibodies to the virus.
- Possibly help identify people who may be able to donate convalescent plasma as a possible treatment for those who are seriously ill from COVID.
- This test, along with other clinical data, may help identify individuals who may be less susceptible to infection and can return to work.
Q: What is the turn-around time for the results?
A: PCR results take 2-4 business days and IgG results takes 1-2 business days
Q: How many tests can you provide in a day?
A: It depends on the test. With enough notice to obtain test kits and secure our staff, we have been able to do up to 500 tests per day/per clinic location.
Q: What lab equipment is being used?
A: Quest is responsible for the processing of the specimens offsite at one of their labs. A Quest courier picks up the specimens from us after each clinic.
Q: What is your coverage area?
Q: How are the test results handled?
A: Quest will be processing the test specimens (PCR and IgG) and they will provide the results to each participant. If a Positive result occurs from a PCR (nasal swab) test, AHS will be alerted by Quest and we will then follow up with the participant to ensure they are aware of their result and the requirement to quarantine themselves for 14 days. We will also report any Positive PCR results to the CDC.
Q: Are participant test results kept confidential from their employer?
A: Yes. We are not allowed to inform an Employer of a participant’s test results. However, the Americans with Disabilities Act (“ADA”) permits an employer to require that an employee disclose health information with respect to whether the employee poses a direct threat to the health or safety of himself/herself or others. The Equal Employment Opportunity Commission states that there are four factors to consider in determining whether there is a direct threat: (i) the duration of the risk, (ii) the nature and severity of the potential harm, (iii) the likelihood that the potential harm will occur, and (iv) the imminence of the potential harm. Employers should also consider applicable state and local laws.
Q: If I have a participant that is experiencing symptoms and needs to be tested, can you come test him/her?
A: We cannot provide testing at a participant’s residence. We can provide the PCR test at the Client/Employer’s place of business, but we have a minimum of 25 participants to come onsite. So you would be charged for 25 participants even if we only test 1 participant. We would also need to set up a secure, private, and sanitary area for testing.
Q: How much notice do you need to set up a clinic for my office?
A: We request at least 4 weeks notice. However, due to the nature of this “surreal” situation we are all experiencing, we may be able to set up your clinic(s) with less notice. We will be able to let you know within 48 hours if we can or cannot provide the clinic(s) for you and it is based on our calendar availability, staff availability, supplies and how quickly we can obtain the # of test kits needed from Quest.
Q: What type of questions do you ask the Employees/Office Staff when you provide the Temperature Screenings?
A. The goal is to have as minimal human touch as possible. So we would have the questions (below) printed and visible on the table. As an Employee/Office Staff enters, we would point to the list of questions and ask “Are you experiencing any of these symptoms currently?” Based on their answers to the questions, they would either:
- proceed to have their temperature taken and then receive their entry sticker for the day (assuming their temp was 99.9 or below)
- they would discreetly be handed a card that says “Based on your answer(s) to the COVID-19 Symptom Screening questions or your temperature of 100.0 or above (our staff would circle which one was the reason), we are unable to approve you for entry to the workplace today. Once you are in your car, please call (designated office manager or HR contact) at # and he/she will explain the next steps.”
- Do you have a cough?
- Do you have a fever now or have you in the past 10-14 days?
- Have you come into contact with any confirmed COVID-19 positive individuals in the last 10-14 days?
- Are you experiencing shortness of breath or difficulty breathing?
- Are you experiencing any flu-like symptoms such as headache, fatigue or gastrointestinal upset?
- Have you experienced recent loss of taste or smell?